 | Brian Duckett
Brian Duckett has earned his living solely from the franchising sector since 1976, initially as a franchisee, then a franchisor, now an advisor to businesses either considering or operating a franchised network. Since October 1997 he has been managing director of Howarth Franchising during which time his team of senior consultants has assisted countless businesses with their domestic and cross-border franchising activities.
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 | Bill Pegram
Bill has advised many franchised networks and has a strong background in franchise marketing and recruitment. He is a qualified marketeer who has run his own business and been Managing Director of one of the world's largest estate agency franchises in the U.K.
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 | Paul Monaghan
Paul has over thirty years experience as professional retailer. His roles have included the set-up, training and support of the largest chain of retail shoe franchisees in the UK. Paul specialises in customer care and conference planning for franchise networks. He also manages workshops for franchisors and franchisees, as part of the Franchise Training Centre.
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 | Farrah Rose
Since 1984, Farrah, has been involved in international franchise management and has developed international franchise strategies, pre-drafted franchise agreements and operations manuals. She has found master franchisees for many well-known brands to transfer their know-how to Europe and the Middle-East.
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 | Stafford Cant
Stafford has a strong background in franchise marketing & recruitment and business analysis and systemisation. He has run businesses in Europe and the Middle East, launching leading regional franchisors into new markets. As Director of a food multinational he has created new concepts and campaigns for food retail, restaurants and catering in Europe & America.
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 | Iain Martin
Iain has been working with franchisors both nationally and internationally since 1994, and during that period has helped secure Master Franchise partners for clients serving both the B2B and B2C sectors. He is a great believer in using a 'tailored' strategy to identify candidates, rather than a 'one-size-fits-all' approach. Consequently, he enjoys a high success rate.
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 | Steve Felmingham
Steve has over fourteen years experience in franchising having worked both as a franchisor and a franchisee. He has launched and managed several UK and international Master Franchises in Europe, USA, Canada, South America and Australia. During his career Steve has worked with many new-start companies as well as being a main board director of a highly successful international publishing and distribution franchise.
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 | Alan Wilkinson
Alan has eleven years’ experience in franchising and has held positions in Recruitment, Franchise Management, and National Sales, and he has also been a Franchisee. He has been involved with several UK franchise start ups, including running a pilot operation himself.
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 | Howard Williams
Howard has twenty-five years management experience and has been involved in franchising for the last decade. He has worked for a major global franchised brand covering all aspects of franchise development and support and is experienced in both Master Franchising and domestic network development.
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 | Mark Thompson
Mark has twenty-two years experience in management both with large multinationals and his own businesses. He has a strong background in sales and marketing, start-ups and considerable experience in franchising, both as franchisor and franchisee. He has extensive experience in designing and planning a new network and implementing the practices that deliver growth.
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 | Sarah Taylor
Sarah Taylor has worked with several franchise organisations, providing marketing, IT and e-business support. She has created and implemented support programmes to help franchisors improve their business performance and grow their network.
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 | Shirley Hughes
Shirley’s career in recruitment started in 1993 and she has placed several candidates within the franchising community from junior to senior positions. Shirley’s role is to ensure that whether you are a candidate looking for a new position or a client who needs a new member of support staff, you will be able to discuss your needs with her at any time.
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 | Peter Harwood
Peter has over thirty years’ experience of multinational corporations, primarily in the foodservice and beverage sectors. Much of his career has been spent in the USA, and he was responsible for the international operations and development of franchised brands such as Dunkin’ Donuts, Baskin-Robbins and Au Bon Pain.
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 | Martin Mendelsohn
Dr Martin Mendelsohn has been a leading figure in franchising for over forty years. He is Chair of Field Fisher Waterhouse Franchise Group, a leading UK Law firm. Martin has worked extensively with businesses of all sizes, as well as advising governments on franchising, under the aegis of OECD, ILO, UNDP and the UK KnowHow Fund.
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 | Jan Webb
Jan is responsible for lead tracking and reporting for The Howarth Franchising Group, ensuring high levels of customer satisfaction. She manages The Franchise Support Centre office, which provides access to all the vital products & services needed to manage a franchised network. Services include Franchisee Enquiry Handling, Customer Call Handling, Direct Marketing Services and Franchise Management Software.
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 | Jacqui Baker
Jacqui helps promote The Franchise Support Centre with regular and targeted telemarketing campaigns. As part of The Franchise Support Centre she helps field leads from prospective franchisees and screen them through a number of stages, ensuring that the franchisor’s recruitment team only deal with qualified prospects. Enquiries are answered on a dedicated phone line, with initial qualifying, prospectus fulfilment and detailed reporting.
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